Flagship practice
Incidents are inevitable. Crises are not.
When something goes wrong, we help you contain it, understand it and recover, and we help leadership make the right decisions while it is happening. Before anything goes wrong, we help you prepare.
The first hours decide the cost.
Most organizations will face a serious security incident. What separates a contained event from a business crisis is preparation: who decides, who acts, what evidence is preserved and how fast the attacker loses access.
Incidents are technical, legal, operational and reputational at the same time. Technical teams, management, legal counsel, communications and external parties all need to act in a coordinated way.
Our work covers both moments: building readiness before an incident, and leading the response when one occurs.
The incident lifecycle
- PreparePlans, roles, playbooks, logging and exercises.
- DetectRecognize the signal and raise the alarm.
- AnalyzeScope, severity and the attacker's actions.
- ContainStop the spread and protect evidence.
- EradicateRemove access, persistence and root cause.
- RecoverRestore safely and verify integrity.
- ImproveLessons learned feed the next preparation.
What we do
- Incident Response
- Hands-on triage, scoping, containment, eradication and recovery, working alongside your IT, security and service providers.
- Digital Forensics (DFIR)
- Evidence acquisition and analysis across endpoints, servers, cloud and identity logs to establish what happened, how and what was affected.
- Cyber Crisis Management
- Support for executives during the crisis: decision framing, stakeholder coordination and a single, accurate picture of the situation.
- Incident Readiness
- Incident response plans, role definitions, escalation paths and scenario playbooks that work under pressure.
- Tabletop Exercises
- Realistic scenarios for executive and technical teams that test decisions, communication and coordination before they are needed.
- Post-Incident Review
- Root cause analysis, lessons learned and a prioritized improvement plan.
When you call us during an incident
Triage
Understand what is known, what is at risk and what must be preserved, within the first conversation.
Contain
Limit attacker access and spread while protecting evidence and critical operations.
Investigate
Establish scope, entry point, actions taken and data affected.
Recover & improve
Restore safely, close the root cause and turn findings into durable improvements.
What leadership gains
- Decisions with facts
- Shorter disruption
- Accountability
Technical depth
For practitioners
For security leaders and responders: the scenarios we handle, how we work and what we deliver.
Incident scenarios
- Ransomware & extortionContainment, scope of encryption and exfiltration, safe recovery sequencing and support for decision-making.
- Business email compromiseMailbox and identity investigation, fraudulent rule and forwarding analysis, payment fraud support.
- Account & identity compromiseInvestigation of credential theft, MFA fatigue, token theft and privilege escalation in directory and SSO platforms.
- Cloud incidentsInvestigation across cloud control planes, workloads and SaaS audit logs; key and secret exposure.
- Endpoint & server compromiseMalware, persistence and lateral movement analysis using EDR telemetry and forensic artifacts.
- Insider & data leakageDiscreet investigation of data access and exfiltration with appropriate legal coordination.
How we work
- Evidence firstVolatile data and logs are preserved before disruptive actions, with chain-of-custody documentation where required.
- Containment without blind spotsContainment is planned so the attacker is removed everywhere at once, not alerted piecemeal.
- One pictureA shared incident timeline and status for technical teams and management.
- CoordinationStructured interaction with legal counsel, insurers, providers and authorities as you direct.
Readiness deliverables
- Incident response planRoles, severity model, escalation, communication and decision rights.
- Scenario playbooksRansomware, BEC, account compromise, cloud and data leak, written for your environment.
- Readiness assessmentLogging, visibility, backup and recovery capability measured against realistic scenarios.
- Exercise reportsObserved gaps and agreed improvements after each tabletop exercise.
Frameworks we align with
We use these frameworks to structure our work. Alignment does not imply certification.
- NIST SP 800-61 Rev. 3: Incident Response Recommendations (CSF 2.0 profile)
- NIST Cybersecurity Framework (CSF) 2.0
- MITRE ATT&CK
- Israel National Cyber Directorate guidance for organizations
Questions leaders ask
We think we have an incident right now. What should we do first?
Contact us and avoid destroying evidence: do not wipe or rebuild affected systems yet, preserve logs, and isolate rather than power off where possible. Change credentials from a clean device. We will guide the next steps.
Do we need an incident response retainer?
A retainer agrees terms, contacts and onboarding in advance, so response can start immediately. Whether it is right for you depends on your risk and internal capability. We can discuss options; retainer terms are agreed individually.
What is a tabletop exercise?
A facilitated session in which leaders and technical teams work through a realistic incident scenario. It tests decisions, roles and communication, and it reliably exposes gaps that documents alone do not reveal.
Can you work with our existing providers?
Yes. Incidents usually involve internal IT, managed service providers, security vendors and insurers. We coordinate with them rather than replace them.
Prepare before you need to respond.
Start with an incident readiness conversation, or contact us now if you are dealing with an active incident.